Customer Service Representative
Bradigan's•Kittanning, PA
•Onsite
About The Position
BRADIGANS INCORPORATED is seeking an experienced Customer Service employee to provide strong customer service and administrative capabilities to support the company’s continued growth.
Requirements
- Experienced Customer Service employee
- Strong customer service capabilities
- Strong administrative capabilities
Responsibilities
- Provide excellent customer service by professionally and promptly serving walk-in and telephone trade
- Process orders for Transports, Peddle Trucks, Stake Bed deliveries
- Mail opening and distribution
- Enter Gallons Delivered and Number of Stops on Driver’s payroll Spreadsheets
- Process credit cards and online payments
- Manage & process E.A., LIHEAP, and Salvation Army Pledges
- Organize & file KardGard tax exemption paperwork/authorization forms
- Saturday office coverage as necessary
- Back-Up Office Staff when other employees are off duty
- Help Management Create Better Methods to Grow Company’s Customer Base and Improve Its Efficiencies Concerning Day-To-Day Operations
- Cross Train with entire Office Staff
- Manage filing system for daily records
- Complete Mail Merges as necessary
- Check in Loads & prepare bank deposits as needed
- Assist in entering Driver’s Payroll information
- Assist Obtaining Underground Storage Tank & Sales Tax Exemption Certificates
- Assist Sorting and Stuffing Statements/Direct Mail
- Assist Generating & Sending Farm Letters Annually
- Empty various file drawers at year-end
- Update directions & other information in customer files
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
