Call Center/Customer Service Rep

Automated Health Systems•Cleveland, OH
•Remote

About The Position

Automated Health Systems is hiring Customer Service Representatives to assist individuals with information and support regarding benefits. The positions are remote, but employees must pick up equipment in Pittsburgh, Pennsylvania. Representatives provide accurate and consistent information while delivering quality customer service and support.

Requirements

  • At least 2 years of experience in a call center environment.
  • Strong PC proficiency.
  • High school diploma or GED.

Nice To Haves

  • Experience in health or human services and knowledge of Medicaid.
  • An associate degree in social or behavioral sciences or a related field.
  • Bilingual skills.

Responsibilities

  • Assist individuals with information and support regarding benefits.
  • Provide accurate and consistent information.
  • Provide quality customer service and support.

Benefits

  • Paid Time Off.
  • Employee Wellness Program.
  • Comprehensive and ongoing training.
  • Career growth opportunities.
  • Strong company culture.
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