Customer Service Representative

MV Transportation • Kent, WA

1d • Onsite

About The Position

MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.

Requirements

• Basic Excel skills
• Excellent ten key skills
• Attentive to detail
• Professional demeanor
• Superior customer service skills
• Ability to work in a team environment
• Ability to work in a fast-paced office
• Good communication skills
• Experience with Microsoft Word
• Experience with Microsoft Excel
• Excellent ten key skills
• Able to multi-task
• Able to work under pressure to meet deadlines
• Customer service experience required
• Strong interpersonal skills
• Excellent written and oral communication skills required
• Excellent attendance

Nice To Haves

• Transit experience a plus
• Bilingual English/Spanish a plus

Responsibilities

• Reconciling drivers manifests
• Accurate entry of data in Trapeze software
• Taking reservations
• Providing information
• Assist with application process
• Prepare eligibility letters
• Preparation of pre-paid tickets
• Assist Accounting Manager
• Other assigned duties

Benefits

• PPO Medical
• Medical HSA
• Prescription coverage
• Dental insurance
• Vision insurance (spouse and dependent children)
• Telemedicine
• FSA
• Life insurance
• AD&D insurance
• Group Accident insurance
• LTD insurance
• STD insurance
• EAP
• Critical Illness insurance
• Hospital Indemnity insurance
• Substance Abuse Professionals programming
• 401k
• Union pension
• Paid Time Off
• 8 paid holidays
• Paid Sick Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed