Customer Service Representative

U-Haul•New Bedford, MA

17d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals to join their team as Customer Service Representatives. In this role, you will be the face of U-Haul's exceptional service, assisting customers with their needs and ensuring they have the necessary equipment for their journeys. This involves inspecting and maintaining equipment, using technology to dispatch and return equipment, and providing a supportive team environment. The position offers on-the-job training, with a 'Hire Fast, Pay Fast' philosophy, including paid working interviews and hiring bonuses. U-Haul has been serving do-it-yourself movers since 1945, born out of a need for accessible moving equipment.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.