Customer Service Representative

U-Haul•Kelowna, BC

8d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the Customer Service Representative position. This role involves being the face of U-Haul's exceptional service, assisting customers with U-Haul products and services, inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. The position offers on-the-job education and training. U-Haul operates with a "Hire Fast, Pay Fast" motto, offering immediate start and payment, along with a $100 hiring bonus and an additional $300 cash bonus upon completion of the 1-2-3 Punch Certification Program. U-Haul, founded in 1945, serves do-it-yourself movers across the U.S. and Canada, originating from the post-World War II need for one-way moving equipment.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

Paid holidays, vacation, and sick days, if eligible.
Career stability.
Gym Reimbursement Program, if eligible.
Opportunities for advancement.
Valuable on-the-job training.
Complete Benefit Plan, if eligible.
RRSP payroll deduction plan.
Deferred profit-sharing plan, if eligible.
You Matter Program (EAP).
Mindset App Program.
Wellness Programs.
Discounts on Apple products, Dell computers, hotels, and more.
$100 hiring bonus!
$300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.