RV Customer Service Representative
About The Position
Integrity RV Parts Company is seeking a customer-focused team player to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. The ideal candidate is proactive, adaptable, and committed to delivering excellent service. Additionally, you should be willing to take on other assignments as needed to support department goals and contribute to overall team success. Any position within the company will require a drug screening (including marijuana) as well as a physical and background check.
Requirements
- Must be able to pass a pre-employment physical and drug screening
- Basic mechanical comprehension is a must
- At least one year of Customer Service experience required
- The ability to multi-task in a fast-paced environment and manage tasks to completion
- Effective communication skills, both written and verbal
- Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word, and Excel
- Work independently while enjoying the benefits of being a member of a team
Nice To Haves
- Work experience in the RV industry preferred
- A passion for engaging with and helping customers via phone and email
- Parts department experience very helpful, but not required
Responsibilities
- Handling customer inquiries
- Resolving issues efficiently
- Ensuring a positive customer experience
- Take on other assignments as needed to support department goals and contribute to overall team success
Benefits
- Medical, Dental, and Vision Coverage
- Flexible Spending Account – Medical and Dependent Care
- 401K Plan with Company Match
- Company Paid Life Insurance, and Voluntary Life Insurance Options
- Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
- Paid Holidays and Generous Paid Time Off Schedule
- Wellness Resources and More!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
