Customer Service Representative
National Beef Packing Co.•Kansas City, MO
•Onsite
About The Position
National Beef of Kansas City, Missouri, is seeking to hire a friendly professional to fill a position as Customer Service Representative. With competitive pay and benefits, stable work, and an environment that is caring and supportive, National Beef could become your next career move!
Requirements
- Excellent communication skills
- Ability to effectively organize and handle multiple tasks simultaneously
- Ability to work in stressful circumstances and handle all types of personalities and levels of authority
- Ability to manage a high volume of emails and respond promptly
- Must be driven and goal oriented
- Self-Disciplined and Resourceful
- Must be punctual
- Ability to work with little or no supervision
- Minimum High School Education or Equivalent
- General office skills
- Professional Appearance
- Professional Attitude
- Good Work Ethic
- Computer Experience (including Microsoft Word and Excel)
- Previous experience with heavy phone work
- Reasoning and problem-solving ability
- 3+ Years customer service experience
- Must be at least 18 years of age or older.
- Applicants must be authorized to work for ANY employer in the U.S.
- We are unable to provide visa sponsorship at this time.
Nice To Haves
- English / Spanish bilingual communication skills highly recommended
Responsibilities
- Provide support and service to our customers and sales staff
- Operate as a coordinator and tracker of order activity with customers, from inception of the order to delivery of the product
- Regular communication with multiple areas within the company including loading dock, transportation, logistics and customer purchasing/receiving departments
- Serve as an information provider and general problem solver on all orders and provide service to customers
- Other tasks will be working with the sales department and other internal areas as needed including scheduling to assist in getting product for customer orders
- Offer an enhanced level of assistance to account managers and service and support to their customers
- Other duties as assigned
Benefits
- Health, Dental, and Vision
- 401 (k) with Company match
- Paid Vacation
- Paid Holidays
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
