Customer Service Representative [Days]

Samuels & Son Seafood CPhiladelphia, PA
Onsite

About The Position

Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you! As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience.

Requirements

  • High School Diploma or GED
  • Ability to work early morning shifts
  • Flexibility to work weekends and holidays
  • Strong customer service and telephone communication skills
  • Excellent attention to detail and accuracy in data entry
  • Ability to multitask and prioritize in a fast-paced setting
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

Responsibilities

  • Answering incoming calls and emails from customers and sales representatives
  • Accurately processing orders from phone calls, voicemails, and emails
  • Performing data entry and invoicing tasks with precision
  • Providing clear and professional communication to customers and team members
  • Managing clerical and administrative duties as assigned

Benefits

  • Comprehensive training provided
  • Competitive pay and benefits package
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