Customer Service Representative - Overnight

Farm Boy Inc. • Collingwood, ON

7d • Onsite

About The Position

You’ll play an important role in preparing the store for the day ahead by ensuring the department is fully stocked, organized, and presented at a high standard. With a strong attention to detail and a focus on teamwork, you’ll help create the fresh, well merchandised environment Farm Boy is known for, setting the stage for an exceptional shopping experience.

Requirements

• A genuine passion to delivering quality work that supports an exceptional fresh shopping experience.
• Retail experience is considered an asset; an equivalent combination of education and experience will also be considered.
• The ability to work independently overnight with strong attention to detail and pride in delivering quality results and maintaining cleanliness standards.
• A collaborative, team-oriented approach supported by strong communication and organizational skills.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, repetitive heavy lifting and product handling, and work that may be performed in coolers, freezers, or outdoor conditions.
• Flexibility to work a dynamic schedule including overnight shifts, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

Nice To Haves

• French language skills

Responsibilities

• Deliver consistent, high-quality work that supports Farm Boy’s commitment to the best fresh shopping experience.
• Prepare, package, stock, and rotate merchandise on display counters and shelves, ensuring products are ready for the next day with high quality presentation and accurate signage.
• Receive, unpack, organize, and replenish product efficiently to maintain appropriate inventory levels and minimize shrink.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including: sweeping, mopping, and dusting.
• Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
• Complete designated overnight setup and closing procedures to ensure a smooth transition to daytime operations.
• Support the team with additional duties on a periodic basis.

Benefits

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.
• Overnight shift premium in addition to the base rate of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed