Part Time Customer Service Representative

AnswerMTI • Atlanta, GA

5h • Onsite

About The Position

Immediately hiring Part Time Customer Service Representatives at AMTI! Through our dedicated Customer Service Representatives at AMTI, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions. As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

Requirements

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more
• Must be available to work a weekend day (Sat or Sun each week)

Nice To Haves

• Customer service experience is a plus

Responsibilities

• Professionally handle incoming calls
• Greet callers
• Provide and request required information
• Transfer calls
• Take messages as necessary

Benefits

• Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed