Part Time Customer Service Representative starting at $17 hourly

Raymour & Flanigan Furniture and Mattresses•West Hartford, CT

12h•Onsite

About The Position

For this role, we are looking for a part time customer service representative to work at two of our showrooms, West Hartford, CT and Manchester, CT. We are offering 32 hours weekly for this role. With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!

Requirements

Consistently provide genuine, friendly, personable and professional service.
Effective communication, interpersonal and organizational skills in person and on the phone.
Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
Proactively resolve escalated customer issues.
Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Responsibilities

Assist customers with scheduling their deliveries.
Manage customer payments.
Acknowledge customer questions and concerns.
Work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.