Customer Service Representative

Packard Culligan Water • Burlington, WI

12h • Onsite

About The Position

CSR Customer Service Representative - Join Our Dynamic Team! Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Burlington, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.
About Culligan: Culligan of Burlington, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

Requirements

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Collaborative team player with a friendly demeanor.
• High school diploma or equivalent is required.
• Subject to a pre-employment background check, and drug screening offer of employment.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

Benefits

• $0 deductible medical insurance with affordable premiums
• Dental, vision, life insurance
• Career growth opportunities through training and development
• Competitive base pay, commission, and bi-annual employee incentives
• 401k with employer match
• Consistent Monday-Friday 8AM-4:30PM schedule
• 7 paid Holidays and a competitive PTO package
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED