Weekend Customer Service Representative

Cregger Plumbing Heating & Cooling • Ferndale, MI

2d • $21 - $24

About The Position

Part-Time Weekend Call Center Representative
Saturday & Sunday Only | $21 - $24/hour + Commission & Bonus Opportunities
Are you looking for a part-time opportunity with a growing company that values customer service and teamwork? Cregger is seeking a motivated and customer-focused Call Center Representative to join our team. This position is ideal for someone who enjoys helping customers, solving problems, and creating positive experiences while working a consistent weekend schedule.

Requirements

• 2+ years of customer service experience (call center experience preferred)
• Strong computer skills, including Microsoft Office, email, and CRM applications
• Excellent listening skills and a customer-first mindset
• Strong verbal and written communication skills
• Ability to build rapport and establish positive customer relationships
• Strong time management and organizational skills
• Detail-oriented with excellent problem-solving abilities
• Reliable attendance and the ability to work independently and as part of a team

Nice To Haves

• Experience with ServiceTitan or the home services industry is a plus, but not required

Responsibilities

• Answer inbound calls
• Assist with scheduling and customer inquiries
• Provide outstanding service
• Help customers find the solutions they need

Benefits

• Commission opportunities
• Performance-based bonus opportunities
• Paid training
• Supportive team environment
• Ongoing training and development
• Career growth opportunities within a growing organization

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed