Customer Service Representative - 2nd Shift - $1000 Hiring Bonus

Rogue Fitness • Columbus, OH

20h • Onsite

About The Position

As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns, and requests about products and services. The 2nd shift position works full time from 2PM-10PM, Monday-Friday. The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not available.

Requirements

• High school diploma or GED required
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type
• Communication skills - verbal and written
• Problem analysis and problem-solving
• Attention to detail and accuracy

Responsibilities

• Process orders, forms, applications and requests
• Deal directly with customers either by telephone, electronically, or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Manage customers' accounts
• Record details of actions taken
• Communicate and coordinate with internal departments
• Follow up on customer interactions

Benefits

• $1000 Hiring Bonus if hired and start working by September 30, 2026 (paid after 90 days of employment)
• Pay-on-demand via Rain
• Semi-annual bonuses
• The Revolution Fund
• Onsite gym with free group classes
• Healthcare
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED