Customer Service Representative

Start Club • Culver City, CA

18d • Onsite

About The Position

Start Club is a growing marketing and customer engagement firm that works with well-known brands to create meaningful connections with their customers. We specialize in face-to-face marketing, customer acquisition, and brand representation, helping our clients grow through personalized interactions. We are looking for a Customer Service Representative to join our team and serve as a positive, professional representative for our clients and their customers.

Requirements

• Friendly, outgoing, and comfortable speaking with new people
• Customer-service oriented with strong communication skills
• Motivated and eager to learn
• Professional and confident in a face-to-face environment
• Goal-oriented and able to work both independently and as part of a team
• Reliable, energetic, and willing to take initiative

Nice To Haves

• Previous customer service, hospitality, retail, or communications experience is a plus, but not required

Responsibilities

• Represent our clients in a professional and personable manner
• Interact directly with customers in a variety of settings
• Educate customers on products, services, and available solutions
• Answer questions and provide a positive customer experience
• Build genuine relationships with customers and identify their needs
• Assist with customer acquisition and brand awareness initiatives
• Communicate product and service information clearly and confidently
• Participate in team meetings, training sessions, and development programs
• Track customer interactions and provide feedback to management
• Work collaboratively with team members to achieve daily and weekly goals

Benefits

• Comprehensive paid training
• Hands-on experience in marketing, customer engagement, and business development
• Opportunities for professional growth and advancement
• A collaborative and energetic team environment
• Leadership development opportunities
• Performance-based incentives
• The opportunity to work with established national brands

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed