Customer Service Rep(07436) - 12905 Rosedale Hill Avenue

Domino's Franchise•Huntersville, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role serves as a customer-facing representative, taking orders, answering questions, and helping ensure a positive customer experience. It involves working with teammates to support smooth store operations and customer satisfaction. Employees are expected to follow Domino’s pizza-making standards, maintain the brand’s appearance standards and dress code, work efficiently in a fast-paced setting, and treat customers with friendliness and a positive attitude.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must maintain a friendly demeanor and positive attitude with customers.
Must work with hustle and energy.
Must adhere to Domino’s pizza-making standards and appearance requirements.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance in accordance with the Domino’s dress code and represent the brand positively.