Customer Service Representative

U-Haul•Somerville, MA

1d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. In this role, you will be the face of U-Haul's exceptional service, working as part of a supportive team to assist customers with their moving and equipment needs. You will inspect and maintain equipment, use technology to dispatch and return equipment, and provide customers with all the help they need on their journeys. This position offers on-the-job education, with a motto of 'Hire Fast, Pay Fast.' You can start today and get paid today, with opportunities for two paid working interviews and a hiring bonus.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Nice To Haves

Nights and weekends availability.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.