Customer Service Representatives - Weekend Shifts - In Office
About The Position
Loss Prevention Services is expanding its call center in Natchez, MS, and is seeking highly motivated, focused, and confident individuals to join their team. The company is committed to exceptional customer service, quality workmanship, and accountability. Since opening in 2009, Loss Prevention Services has established itself as a respected collateral recovery company. They are looking for individuals who will uphold the brand, exceed client and vendor expectations through a unique consultative approach, and are motivated by success and growth. This role requires problem-solving skills, the ability to handle challenges creatively, and a detail-oriented approach. Strong communication skills, both written and verbal, are essential. The ideal candidate is driven, takes initiative, has above-average computer skills, and possesses a high level of intuition. The company fosters an open and honest culture with a commitment to excellence, offering competitive pay and opportunities for advancement. This is an in-office position located in historic downtown Natchez, MS, with strict COVID-19 guidelines in place for employee safety.
Requirements
- Above average computer skills.
- High level of intuition and initiative.
- Honest, integrity, morals, and values with good decision-making abilities.
- Strong work ethic with great attendance and punctuality.
- Desire to learn, develop, and grow.
- Commitment and dedication to always doing the right thing.
- Ability to work shifts on Saturdays and Sundays.
- Must perform work in-office at the facility in Natchez, MS.
Nice To Haves
- Enjoy solving problems.
- Love taking on difficult challenges and finding creative solutions.
- Do not get flustered easily.
- Like helping people.
- Are patient, level-headed and cool under pressure.
- Pay attention to the details.
- Stay focused, and nothing falls through the cracks.
- Think on your feet.
- Like learning new things, and can learn quickly.
- Can roll with the punches when things change.
- Communicate clearly.
- Write well.
- Speak eloquently.
- Can explain just about anything to anyone.
- Comfortable communicating in writing and on the phone.
- Motivated and driven.
- Volunteer for new challenges without waiting to be asked.
- Want an opportunity to come up through the ranks and make a career in a top producing position.
Responsibilities
- Uphold the Loss Prevention Services brand.
- Exceed client and vendor expectations through a unique consultative approach.
- Solve problems and find creative solutions to challenges.
- Dig to find answers when the solution is not immediately known.
- Help people with patience, level-headedness, and calmness under pressure.
- Pay attention to details and ensure tasks are done correctly.
- Stay focused and ensure nothing falls through the cracks.
- Think on your feet and learn new things quickly.
- Adapt to changes and roll with the punches.
- Communicate clearly in writing and on the phone.
- Take ownership of time spent and make a difference.
- Seek opportunities for advancement and career growth.
Benefits
- Competitive pay
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
