Customer Service Representative

Alphabe Insight Inc • Holland, OH

7h • $3,780 - $4,450 • Onsite

About The Position

The Customer Service Representative serves as a primary point of contact for customers, providing assistance, resolving inquiries, and supporting a positive customer experience.

Requirements

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Customer-focused attitude and professional demeanor
• Basic computer and data entry skills
• Ability to work independently and within a team

Nice To Haves

• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and skill development opportunities.
• Stable full-time employment.
• Modern and professional workplace.
• Employee recognition and performance-based growth opportunities.
• Opportunity to contribute to a growing and innovative organization.

Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels
• Provide information regarding products, services, and company processes
• Document customer interactions accurately
• Resolve routine customer concerns and escalate issues when appropriate
• Maintain customer records and account information
• Follow established customer service procedures
• Collaborate with internal teams to support customer needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED