Customer Service Rep(01585) - 5661 telegraph

Domino's Franchise•St Louis, MO

About The Position

Domino's Pizza in St. Louis is seeking a friendly and efficient Customer Service Representative to help ensure customer satisfaction and maintain excellent service. The role includes answering calls and taking orders, preparing pizzas to company standards and customer specifications, processing payments, resolving customer questions and concerns, keeping the store clean and organized, and supporting teammates during busy periods. The position also involves cleaning tasks and handling items weighing up to 25 pounds.

Requirements

  • Excellent communication skills and a friendly, professional demeanor.
  • Ability to follow directions and adhere to company policies.
  • Flexibility to work various shifts, including weekends and holidays.
  • Basic math skills for cash handling and order processing.
  • Ability to multitask in a fast-paced environment.
  • Physical stamina to stand for extended periods and lift up to 25 pounds.
  • Team-oriented mindset and positive attitude.
  • Customer-focused approach to problem-solving and conflict resolution.
  • Ability to pass a criminal background check.

Nice To Haves

  • Previous customer service experience is a plus, but not required.
  • High school diploma or equivalent preferred.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions accurately.
  • Provide customer service, address inquiries, and resolve issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to support smooth operations during busy periods.
  • Assist with cleaning tasks to uphold store cleanliness standards.
  • Handle and lift items weighing up to 25 pounds as needed.
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