Customer Service Representative
About The Position
GENDA Americas is the leading amusement vending service with 55,000+ machines in 15,000+ locations nationwide. We are seeking a passionate merchandiser who thrives independently and delivers results. Come enjoy work with the premier coast-to-coast amusement vending/entertainment kiosk operator in the nation. Sugarloaf has proudly defined front-end retail, restaurant and grocery family entertainment with over 50,000 machines in more than 15,000 locations across the country. If you want to be part of a team where diversity is the future and employees are valued, appreciated and included come join us as we strive for a better tomorrow…Together! We’re happy you’re here!
Requirements
- Ability to stand for long periods of time, with occasional lifting up to 10lbs
- Evening and weekend work required
- Successfully pass a pre-employment criminal background check
- Regular, reliable attendance required
Nice To Haves
- Previous retail or service-oriented business experience preferred. But not required
Responsibilities
- Maintain the condition and appearance of location
- Opening and closing duties
- Accountable for providing legendary customer service
- Assist customers as needed, including making change, providing bill changer information, offering recommendations/suggestions on products.
- Perform daily cleaning of all games
- Fixing game issues as needed, including ticket and token jams
- Operation of Arcade game machines, such as replenishing prizes, and managing prizes in Prize Hub
- Operation of Point of Sale
- Operation and safety of RockWall with customers climbing
- Regular/reliable attendance required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
