Customer Service Rep I
About The Position
At Crawford, every claim represents a person and a community we help rebuild. As a Customer Service Representative, your strong communication skills, problem-solving ability, and customer service experience will ensure a seamless claims process and positive client experience. This is your chance to be part of the One Crawford family—where your work truly matters. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family.
Requirements
- Strong communication skills
- Problem-solving ability
- Customer service experience
Responsibilities
- Provide assignment support for open/pending claims by contacting clients and contractors.
- Document details across multiple systems with precision and care.
- Deliver outstanding service that helps restore communities every day.
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
