Customer Service Representative

Crunch FitnessJacksonville, FL
Onsite

About The Position

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Requirements

  • High school diploma or equivalent
  • CPR/AED certification (required)
  • Proficient reading and writing skills
  • Basic computer proficiency
  • Professional attitude
  • Upbeat and positive personality
  • Efficient and effective communication skills
  • Ability to multi-task and excel in a busy environment
  • Must be able to adjust and operate all club equipment.
  • Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.

Nice To Haves

  • Customer service - 1 year (preferred)

Responsibilities

  • Greet and check in all members, guests, and prospective members.
  • Answer phone calls in a polite and professional manner.
  • Inform prospective members about our membership options and current promotions.
  • Facilitate necessary updates to members’ accounts.
  • Ensure all retail items are fully stocked.
  • Operate the POS system and accept payments.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Other duties as assigned.

Benefits

  • Free gym membership
  • 401(k)
  • Employee discounts
  • Free uniforms
  • Training & development
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