Fully Remote | Customer Service Representative – Travel
About The Position
The Remote Customer Service Representative – Travel supports the travel advisory team by scheduling client consultations. The role involves engaging with potential clients, introducing the company’s travel services, and helping clients begin their travel-planning journey. The position is fully remote and offers a flexible work schedule. Compensation is listed as $45,000–$75,000 per year, with performance-based incentives. The company specializes in personalized travel experiences and describes its workplace as collaborative and supportive. It offers travel perks, industry discounts, and professional growth opportunities. The company also states that it is committed to an inclusive and diverse workplace and uses AI tools to assist with parts of its hiring process, while final hiring decisions are made by humans.
Requirements
- Strong communication and interpersonal skills.
- Ability to work independently and stay organized in a remote setting.
- Comfort using scheduling tools and CRM systems.
- Passion for travel and helping clients explore new opportunities.
Nice To Haves
- Experience in customer service, sales, or appointment setting.
Responsibilities
- Contact potential clients by phone, email, and messaging platforms to introduce the company’s services.
- Manage calendars and schedule consultations for travel advisors.
- Follow up with interested clients and respond to initial inquiries.
- Maintain accurate records of client interactions and scheduled meetings in CRM systems.
Benefits
- Competitive pay with performance-based incentives.
- Fully remote, flexible work schedule.
- Travel perks and industry discounts.
- Professional growth opportunities.
- Collaborative and supportive team environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
