Customer Service Representative - Patient Experience (M-F 12:30pm-9pm)

JPS Health Network • Fort Worth, TX

16h • Onsite

About The Position

The Customer Service Representative-Patient Relations is responsible for monitoring all incoming employees, contractors, and guests entering JPS Health Network facilities. The Customer Service Representative-Patient Relations will be expected to perform specific duties that support patient care and a welcoming environment.

Requirements

• High School Degree, GED, or equivalent.
• 1 year customer service experience.

Responsibilities

• Greets all employees and visitors prior to allowing entry to JPS Health Network facilities.
• Monitors incoming staff members, contractors, vendors, guests, patients, etc. and allows entrance into JPS Health Network facility according to established guidelines.
• Maintains neat and orderly work environment.
• Demonstrates efficient and accurate telephone skills.
• Demonstrates customer service behaviors in day to day activities.
• Maintains inventory levels and provides masks at facility entrances (if needed).
• May be required to travel to various locations.
• Performs other job related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED