Customer Service Representative- Lot Attendant

U-Haul•Houston, TX

1d•$15•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the role of Customer Service Representative. In this position, you will be the primary point of contact for customers, ensuring they receive exceptional service and the necessary assistance for their moving needs. Your responsibilities will include inspecting and maintaining equipment, using technology to manage rentals, and providing a positive customer experience. This role offers on-the-job training and opportunities for rapid advancement. U-Haul emphasizes a 'Hire Fast, Pay Fast' approach, with opportunities for same-day pay after working interviews and hiring bonuses for completing specific training programs.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.