Customer Service Representative/ Lot Attendant

U-Haul•Gresham, OR

10d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. This role involves being the primary point of contact for customers, providing exceptional service, and ensuring they receive the assistance they need. Responsibilities include inspecting and maintaining equipment, using technology for dispatch and returns, and offering on-the-job education. The company emphasizes a fast hiring and payment process, offering multiple hands-on working interviews with pay for each, and significant hiring bonuses upon completion of specific training programs.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent
Available weekends and some Holidays

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.