CUSTOMER SERVICE REPRESENTATIVE II
OHIO VALLEY BANK•Gallipolis, OH
•Onsite
About The Position
Accept cash items from customers for deposits. Handle withdrawals from and deposits to savings and checking accounts. Take loan payments. Maintain a running account of all transactions. Job requires extensive on-the-job training for proficiency. Responsible for cross-selling other company products and maintaining quality relationships between OVB and the customers.
Requirements
- Detail oriented
- Good telephone skills
- Excellent customer service skills
- Ability to maintain considerable tact with difficult and/or irate customers, yet remain personable
- Fast, efficient worker
- Ability to work efficiently under pressure
- Ability to project good judgment with moderate supervision
- Basic PC skills
- Ability to maintain accuracy and confidentiality
Responsibilities
- Accept cash items from customers for deposits.
- Handle withdrawals from and deposits to savings and checking accounts.
- Take loan payments.
- Maintain a running account of all transactions.
- Cross-sell other company products.
- Maintain quality relationships between OVB and the customers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
