Customer Service Representative I
Nevada System of Higher Education•Arlington Heights, IL
•$19 - $28•Onsite
About The Position
Position Highlights: Position: Client Service Representative -Lab Location: Northwest Community Hospital Full Time/Part Time: Full Time Hours: Monday-Friday, 3:30pm-11:30pm, rotating weekends and holidays What you will do: Perform client account registrations and order processing Answer incoming patient, physician and client calls Contact physician offices and client accounts for resolution of lab orders and specimen related issues Assist with dispatch of NCH courier teams Performs registrations, and enters lab orders
Requirements
- Education: High school diploma or GED preferred or equivalent work experience
- Experience: Previous customer service experience preferred
- Good communication and organization skills, moderate computer skills needed, strong customer service skills
Responsibilities
- Perform client account registrations and order processing
- Answer incoming patient, physician and client calls
- Contact physician offices and client accounts for resolution of lab orders and specimen related issues
- Assist with dispatch of NCH courier teams
- Performs registrations, and enters lab orders
Benefits
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
