Customer Service Representative I (Princeville Branch)

First Hawaiian Bank • Princeville, HI

2h • $24 - $28 • Onsite

About The Position

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Princeville Branch in Kauai. The pay range is $24.00 - $27.50/hr (commensurate with experience); plus sales incentives. The advertised salary range reflects a location-based premium offered at select branch locations. Work Schedule: Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary).

Requirements

• Associates degree in business and/or equivalent work skills required.
• Upon acceptance into the position, mandatory completion of FHB CSR School.
• Minimum of 2 years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.
• Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.
• Ability to use judgement and discretion regarding customer transactions and confidential information required.
• PC skills in word processing required.
• Must be able to type 35wpm.

Responsibilities

• Provide quality customer service to bank customers both inside and outside the branch.
• Promote the Bank’s products and services, including informing customers of benefits and features.
• Act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc.
• Project a professional image and appearance as a representative of the Bank.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree