CCR-Care Coordinator Floater

Lifemark Health Group•Montreal, QC

1d•Hybrid

About The Position

This role involves traveling within a network of 25 clinics to cover staffing needs, providing top-quality customer service, and managing multiple cases. The ideal candidate is flexible, adaptable, and a quick learner, proficient with computers and bilingual in English and French. The company, Physiothérapie Universelle, has been operating since 1982 and is known for its patient-centered approach and dynamic multidisciplinary teams, with multiple "Consumers' Choice" awards.

Requirements

Be highly flexible and enjoy filling in for others within a network
Provide top-quality customer service
Be able to handle multiple cases simultaneously and manage priorities
Demonstrate thoroughness and attention to detail
Enjoy and actively participate in teamwork
Be proficient with computers (use of Office 365 and electronic case management software)
Be adaptable and a quick learner
Be bilingual in spoken and written English and French
Must have a car and a Class 5 driver’s license

Nice To Haves

Experience in a similar role

Responsibilities

Travel within our network of clinics to cover staffing needs (paid travel time and mileage reimbursement)
Greet patients and other visitors, both over the phone and at the front desk
Promote the company and the quality of the treatments offered to clients
Effectively implement the company’s operational procedures
Inform clients about the services offered and provide them with information on the progress of their treatments or the administrative procedures related to their records
Schedule and confirm appointments; manage the schedules of various staff members
Contribute to the smooth operation of the clinic
Open and file patient records / General filing
Enter various data into the computer system for patient records
Bill for and collect payment for visits
Ensure that calls and messages are forwarded

Benefits

Rewarding job as part of a multidisciplinary team
Pleasant work environment where everyone performs their duties effectively and has the opportunity to excel
Innovative projects and challenges
Team-building activities
Flexible group insurance plan, including vision and dental coverage
Numerous employee benefits
Opportunities for advancement
Employee stock ownership plan
Discounts from Shoppers Drug Mart affiliate colleagues
Paid travel time and mileage reimbursement