Customer Service Representative – Export Ocean Cargo
About The Position
If you want to learn about international business and the transportation and logistics arm of world trade, the Customer Service Representative – Export Ocean Cargo role is the perfect opportunity for you! OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. As a global company, OOCL offers exceptional career and development opportunities with attractive compensation and benefits for Customer Service Representative - Export Ocean Cargo.
Requirements
- Customer Service Experience
- Attention to detail, excellent verbal and written communication skills
- Capable of managing multiple tasks simultaneously
- Knowledge of Microsoft Office Suite
Responsibilities
- Respond to customer inquiries for export cargo both via email and telephone
- Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
- Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
- Promote utilization of OOCL online tools
Benefits
- Retirement Plan - RRSP / DPSP
- Paid Vacation
- Paid Sick time
- Medical, Dental, and Vision
- Long-term Disability
- Voluntary Supplemental Life
- Education Assistance Program
- Floating Holiday Pay, in addition to Federal Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
