Customer Service Rep(08130) - 1411 Huntington Dr. Ste. 10

Domino's Franchise • Duarte, CA

4d • Onsite

About The Position

This role involves a combination of customer service, food preparation, and delivery duties. The Customer Service Representative/Driver will be responsible for operating equipment, stocking ingredients, preparing products, using proprietary technology, processing telephone orders, taking inventory, cleaning, and ongoing training for new products. Good communication skills and the ability to interact verbally with customers and coworkers are essential for processing orders both over the phone and in person.

Requirements

• Must have good communication skills
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed
• Ability to enter orders using a computer keyboard or touch screen
• Team members must be able to manipulate a pizza peel when removing a pizza from the oven, and when using the rolling cutter
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
• Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
• All employees must use any and all Domino’s technology implemented by the Company
• All drivers must use the Driver app
• All CSR must make use of the Dominos Digital Shoulder surf (DSS)
• All employees must use the Domino’s Car Side Delivery

Nice To Haves

• Ability to differentiate between hot and cold surfaces

Responsibilities

• Operate all equipment
• Stock ingredients from delivery area to storage and work area, including the walk-in cooler
• Prepare all products
• Use all proprietary technology
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Responsible for continued on the job training for any and all new products
• Deliver pizzas within a designated delivery area
• Make several deliveries per shift

Benefits

• All your information will be kept confidential according to EEO guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees