Customer Service Representative / Dispatcher (San Diego)
About The Position
With over 35 years of experience as a commercial HVAC contractor, Brian Cox Mechanical is passionate about leading our industry and market when it comes to providing HVAC services from beginning to end. We can truly take a “napkin” drawing from inception through design, installation, commissioning, and provide long term maintenance and service for the life of a project. We’ve achieved this by cultivating a talented team with the right attitude. Brian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin/Dispatcher.
Requirements
- Must have exceptional customer service skills
- Be detail oriented
- Be able to multi-task in a faced paced environment
- Strong computer skills: Microsoft Excel, Word and Outlook
Nice To Haves
- Dispatch experience preferred, but not required.
Responsibilities
- Scheduling a high volume of phone calls and emails
- Service Billings
- Creating and managing POs
- Managing daily technician times
Benefits
- competitive pay
- 401k
- holiday pay
- vacation pay
- sick pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
