Customer Service Representative / Dispatcher (San Diego)

Brian Cox Mechanical IncPoway, CA
6h

About The Position

With over 35 years of experience as a commercial HVAC contractor, Brian Cox Mechanical is passionate about leading our industry and market when it comes to providing HVAC services from beginning to end. We can truly take a “napkin” drawing from inception through design, installation, commissioning, and provide long term maintenance and service for the life of a project. We’ve achieved this by cultivating a talented team with the right attitude. Brian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin/Dispatcher.

Requirements

  • Must have exceptional customer service skills
  • Be detail oriented
  • Be able to multi-task in a faced paced environment
  • Strong computer skills: Microsoft Excel, Word and Outlook

Nice To Haves

  • Dispatch experience preferred, but not required.

Responsibilities

  • Scheduling a high volume of phone calls and emails
  • Service Billings
  • Creating and managing POs
  • Managing daily technician times

Benefits

  • competitive pay
  • 401k
  • holiday pay
  • vacation pay
  • sick pay
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