Customer Service Representative/Dispatcher
CIRCLE E FACILITY & HOME SERVICES INC•Arlington, TX
•$18 - $22•Onsite
About The Position
Seeking someone to help field incoming calls and schedule customers for commercial and residential HVAC, electrical, plumbing and general facility maintenance company. Will also dispatch appropriate technicians to the job site. Input bills into Quickbooks and record payments over the phone as needed. Answer emails, complete necessary paperwork for companies we work with. Looking for a long-term hire to work with a tight-knit group in a growing company. We are family owned for over 25 years.
Requirements
- Ability to field incoming calls
- Ability to schedule customers
- Ability to dispatch technicians
- Proficiency in Quickbooks
- Ability to record payments
- Ability to answer emails
- Ability to complete necessary paperwork
Nice To Haves
- Experience in HVAC, electrical, plumbing, or general facility maintenance industry
Responsibilities
- Field incoming calls
- Schedule customers for commercial and residential HVAC, electrical, plumbing and general facility maintenance
- Dispatch appropriate technicians to the job site
- Input bills into Quickbooks
- Record payments over the phone
- Answer emails
- Complete necessary paperwork for companies we work with
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
