Customer Service Representative - Billing II
About The Position
As a Customer Service, Billing Representative, you will work by phone or correspondence to gather missing information to ensure proper billing to clients, patients, or third - party insurances. This is an excellent opportunity for someone with previous customer service experience in a professional office setting who is interested in moving into a new area while learning additional skills. You will leverage your skills and have the ability to: Demonstrate empathy and compassion to customers. Triage and handle escalated situations. Adapt to changes in a fast-paced environment. Develop and maintain client relationships.
Requirements
- Previous customer service experience in a professional office setting.
Responsibilities
- Work by phone or correspondence to gather missing information to ensure proper billing to clients, patients, or third - party insurances.
- Demonstrate empathy and compassion to customers.
- Triage and handle escalated situations.
- Adapt to changes in a fast-paced environment.
- Develop and maintain client relationships.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
