Customer Service Representative - Billing II
Quest Diagnostics•Wood Dale, IL
•$17 - $23•Onsite
About The Position
This is a billing customer service role that involves handling a high volume of calls to address billing questions, process invoice requests, update billing information, and respond to inquiries about test prices. The ideal candidate will possess efficient typing skills and the ability to navigate multiple screens simultaneously. This position also entails processing daily incoming billing data updates and assisting with high-volume billing projects as needed.
Requirements
- Efficient typing skills.
- Ability to navigate multiple screens.
Responsibilities
- Handle a high volume of calls to answer billing questions.
- Process invoice requests.
- Update billing information.
- Respond to test prices inquiries.
- Process daily incoming billing data updates.
- Assist with high-volume billing projects when needed.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
