Customer Service Representative - Auto Parts - No Weekends
Fenix Parts•East Syracuse, NY
•Onsite
About The Position
Join the Automotive Revolution at Fenix Parts. Fenix Parts is a leading force in the recycling and resale of OEM automotive parts, with over 25 years of experience and more than 30 locations across the U.S. We are committed to innovation, sustainability, and reducing the environmental impact of auto waste. Our team is expanding rapidly, and we are looking for passionate, skilled individuals to drive their careers forward in a dynamic and rewarding environment.
Requirements
- High School Diploma or equivalent
- Excellent computer skills
- Excellent communication skills
- Strong math skills
- Knowledge of auto parts and vehicles
Nice To Haves
- Transitioning military professionals are encouraged to apply.
Responsibilities
- Engage in helping customers with all situations related to their accounts, orders and discrepancies.
- Handle incoming calls and emails from customers inquiring about selling their vehicles.
- Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
- Arrange vehicle pickups from customer homes and businesses.
- Maintain awareness of inventory levels and top sales parts.
- Open communication with General Managers to maintain site-specific needs.
Benefits
- health, dental, and vision coverage
- 401(k) options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
