Customer Service Rep/ Remote CA
About The Position
Marketing.com is seeking a Customer Service Representative to join our growing team. This role is responsible for completing clerical and administrative tasks, welcoming and directing visitors, coordinating meetings and appointments, and handling correspondence. We are a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. With over 30 production facilities in the US and Canada, we provide comprehensive digital marketing services, commercial printing, warehousing & fulfillment, direct mail marketing, sign manufacturing & fabrication, and promotional products. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas.
Requirements
- High school diploma or equivalent required.
- At least two years of progressively responsible clerical experience required.
Nice To Haves
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills, with a proven ability to meet deadlines.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced work environment.
- Basic understanding of how to operate standard business equipment.
Responsibilities
- Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
- Supervise members of the administrative staff, equally dividing responsibilities to improve performance
- Manage agendas, travel plans and appointments for upper management
- Manage emails, letters, packages, phone calls and other forms of correspondence
- Support bookkeeping and budgeting procedures for the company
- Create and update databases and records for financial information, personnel and other data
- Track and replace office supplies as necessary to avoid interruptions in standard front office procedures
- Submit reports and prepare proposals and presentations as needed
- Assist colleagues whenever there is an opportunity to do so
Benefits
- medical
- dental
- vision
- life insurance
- short & long-term disability
- 401k
- PTO
- Company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
