Customer Service Rep(08300) - 603 Sycamore Ave.

Domino's Franchise•Vista, CA

1d•Onsite

About The Position

This role involves a variety of tasks including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning the facility. Training is provided on the job. The position requires strong communication skills, the ability to accurately perform mathematical calculations, and proficiency in using a computer keyboard or touch screen for order entry. The work environment can involve varying temperatures, exposure to fumes and dust, and working in confined spaces. Sensory requirements include talking and hearing on the telephone, and near/mid-range vision. Temperaments needed include the ability to direct activities, perform repetitive tasks, work with others, work under stress, meet quality standards, deal with people, analyze data, and make decisions. Most tasks are performed standing, with walking, sitting for paperwork, lifting, carrying, driving for deliveries, pushing, climbing stairs, stooping/bending, crouching/squatting, and reaching all being part of the job duties. Hand tasks require continuous eye-hand coordination, including forceful use of forearms and wrists for tasks like shaping dough and using tools. Team members will use various tools and equipment including pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Talking and hearing on the telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.