Customer Service Rep(03081) - 85 Maple St.

Domino's Franchise • Danvers, MA

1d

About The Position

The Customer Service Rep upholds Domino's standards for grooming, uniform, and appearance; handles customer payments; promotes pizza products and specials; and provides quality service to customers and coworkers by phone and in person. The role also receives cross-training in product and ingredient preparation, opening and closing procedures, pizza oven operation, and boxing products for delivery or carryout. The representative checks orders for accuracy and quality, responds promptly to store phones and carryout customers, communicates clearly, uses a computer-based order entry system, and helps foster a teamwork-oriented, energetic, and fun atmosphere.

Responsibilities

• Uphold Domino's standards for grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Respond with a sense of urgency to store phone calls and carryout customers.
• Provide quality customer service to internal and external customers over the phone and in person.
• Speak and write clearly and accurately.
• Use a computer-based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed