Customer Service Rep(05580) - 1712 US 401 South

Domino's Franchise • Laurinburg, NC

16h • Onsite

About The Position

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service. We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best. As a Domino’s Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards. Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.

Requirements

• Positive, friendly attitude.
• Exceptional customer service skills.
• Ability to communicate with customers in a friendly and professional manner.
• Ability to demonstrate and model Domino’s Perfect Image standards at all times.
• Must pass HireRight Background Check.
• Must pass National Crime and Sex Offender Background Check.
• Must pass Basic Urinalysis Drug Testing.

Nice To Haves

• Willingness to learn about Domino's products and equipment.
• Willingness to learn the Domino's Pulse point-of-sale order system.
• Interest in becoming a manager (training program available).

Responsibilities

• Answer phones in two rings or less.
• Ensure every order is in the oven in less than three minutes.
• Ensure every delivery order is out the door in less than fifteen minutes.
• Provide exceptional customer service to phone-in and carryout customers.
• Communicate with customers in a friendly and professional manner.
• Demonstrate and model Domino’s Perfect Image standards at all times.

Benefits

• Uniform shirts and hats provided.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees