Customer Service Rep

Culligan Ultrapure•Columbia, MO

About The Position

Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Wisconsin, Michigan, Texas, and Iowa since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With over 40 locations and decades of expertise, we’re passionate about making a positive impact through better water!

Requirements

Associate degree preferred with hands-on customer service experience.
Route scheduling experience preferred.
Excellent customer service skills
Basic Microsoft Excel experience
Basic understanding of general service installation duties.
General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
Basic understanding of Accounts Payable process.
Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.

Responsibilities

Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks.

Benefits

Competitive pay that rewards your hard work
Comprehensive benefits: Health, dental, and vision coverage
Paid holidays and PTO to help you recharge
401k matching to secure your future
Employee referral program and customer referral bonuses – because great people know great people
Education assistance to help you grow your skills

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