Customer Service Rep(06035) - 804 N Federal Blvd

Domino's Franchise•Riverton, WY
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and help prepare and process pizza orders. The role may be part time or full time and offers on-the-job orientation and training. Store team members may have opportunities to advance into management and other roles within the company. The work involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and handle payments and change. Work conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves standing for most tasks, frequent reaching and hand use, occasional lifting and carrying, and other physical activities described below.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described in the posting, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Handle payments and make correct monetary change.
  • Unload and stock product deliveries using a hand truck.
  • Perform other store tasks, including taking out trash and outside tasks, as needed.
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