Customer Service Rep(07178) - 1723 NE ANDRESEN RD

Domino's Franchise • Vancouver, WA

1d • Onsite

About The Position

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! This role involves operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, and cleaning the facility. Strong communication and essential skills are required for order processing, customer interaction, and navigation.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
• Most tasks are performed from a standing position.
• Walking is generally in short distances for short durations.
• Paperwork is normally completed in an office at a desk or table.
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high.
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 inches in height and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
• Performed occasionally to stock shelves and to clean low areas.
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Eye-hand coordination is essential. Use of hands is continuous during the day
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Nice To Haves

• All positions are part time unless otherwise stated.
• Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Benefits

• Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week.
• WA State requirements for sick pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed