Customer Service Rep (03149) - 11930 Narcoossee Rd

Domino's Franchise • Orlando, FL

3d

About The Position

Domino’s Pizza is seeking a customer service representative to help prepare and serve pizzas, process customer orders, and support the day-to-day operation of the store. The position may be part-time or full-time and offers on-the-job orientation and training. Opportunities for advancement may include management or other roles within the company.

The role involves operating store equipment, stocking ingredients, preparing products, taking telephone and in-person orders, handling inventory and related paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers and use a computer keyboard or touch screen to enter orders.

Work conditions include exposure to changing weather and temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The work also requires talking and hearing by telephone, near- and mid-range vision, depth perception, and the ability to distinguish hot from cold surfaces.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to talk and hear on the telephone.
• Near- and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed