Customer Service Rep(04752) - 300 Terry Reiley Way

Domino's Franchise•Pottsville, PA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler; and prepares products. The role receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. The position requires accurate, prompt basic arithmetic and making correct monetary change, along with communication, comprehension, coordination, and computer-entry skills needed to process customer orders in person and by phone.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter and process orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders over the phone and in person.
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