Customer Service Rep(04062) - 1980 W Main St

Domino's Franchise•Stamford, CT
•Onsite

About The Position

The Customer Service Rep serves customers and supports store operations at Domino’s Pizza. The role may be part-time or full-time and offers flexible schedules, on-the-job training, and potential opportunities to advance into management or other roles. Team members help prepare and process orders, maintain inventory and paperwork, and clean equipment and the facility. The position requires customer communication, basic math and money-handling skills, computer order entry, and the ability to perform a range of physical tasks in a fast-paced food-service environment. Work conditions include exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job involves frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Hand-eye coordination to make precise movements quickly and accurately.
  • Ability to use a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload and stock deliveries, including lifting cases weighing up to 50 pounds.
  • Perform tasks such as shaping dough, assembling pizza boxes, handling pizza tools, and maintaining work areas.

Benefits

  • Schedules that can accommodate employees’ other commitments.
  • On-the-job orientation and training.
  • Opportunities for advancement, including management.
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