Customer Service Rep(06321) Domino's - Augusta KS

Domino's Franchise•Augusta, KS

1d•Onsite

About The Position

Domino's is opening a new store in Augusta, KS, projected to open in August 2023. This role offers a fun work environment with endless opportunities. The Customer Service Representative will accurately take and process orders and transactions received in person or over the phone, provide outstanding customer service, and ensure all products meet quality standards. This position also involves supporting the restaurant by performing other workstation duties and complying with Domino's operational standards and relevant laws.

Requirements

Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Must have verbal, written and telephone skills to take and process orders.
Motor coordination between eyes and hands/finders to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touchscreen.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Must be 16 years of age or older
Possess basic math and problem solving skills
Must be able to work scheduled or unscheduled shifts, which will include nights, weekends, and as emergencies arise
Must be cross-trained and perform other workstation duties within the restaurant as needed

Nice To Haves

Bilingual in certain markets

Responsibilities

Receive and process telephone orders.
Handle sensitive and confidential customer information in a responsible manner.
Execute credit transactions.
Provide quality customer service through positive and professional interaction with customers in person or by phone.
Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
Contribute to an atmosphere of teamwork, energy and fun.
Operate all equipment. Clean equipment and facility daily.
Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders.
Take inventory and complete associated paperwork.