Customer Service Rep(03156) - 1990 Pat Thomas Pkwy Quincy FL

Domino's•Quincy, FL

8h•Onsite

About The Position

We are seeking a Customer Service Representative to join our dynamic team in Quincy, Florida. In this role, you will be the face of our organization, delivering exceptional service and products to our customers. As a Customer Service Rep, you will handle customer's orders, make perfect products, and resolve any issues with professionalism and empathy. This is an excellent opportunity for someone who thrives in a fast-paced environment and genuinely enjoys helping others.

Requirements

Must be 16 years of age or older.
Excellent verbal and written communication skills
Strong active listening and interpersonal abilities
Competency with computer keyboards and touch screen systems
Basic mathematical skills including addition, subtraction, multiplication, and division
Ability to handle cash and make accurate monetary change
Problem-solving and service recovery skills
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and time management skills
Professional demeanor and reliable attendance

Nice To Haves

Previous customer service or customer-facing experience preferred
Experience working in a fast-paced, high-volume environment preferred
Demonstrated ability to handle multiple tasks simultaneously
Patience, empathy, and genuine interest in helping customers and making great products
Resilience and ability to remain calm under pressure
Collaborative mindset and willingness to support team members
Attention to detail and commitment to accuracy
Flexibility and adaptability to changing priorities
Positive attitude and enthusiasm for delivering quality service

Responsibilities

Prepare all products according to recipes and procedures.
Receive and process customer orders via telephone and in-person interactions with accuracy and efficiency
Provide exceptional customer service by addressing inquiries, concerns, and requests in a timely and professional manner
Communicate clearly and professionally with customers and team members, both verbally and in writing
Enter customer information and order details into computer systems using keyboard or touch screen technology
Handle cash transactions accurately, including calculating change and processing payments
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Work collaboratively with team members to support daily operations, including cleaning.
Multitask effectively in a high-volume environment while maintaining attention to detail
Follow company policies and procedures to ensure quality products and efficient service